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Privacy Policy

Property Cart • Last updated 14 August 2026 • Version 2026-08-14
1. What this covers

How Property Cart handles the information you give us and the information the app collects while you use it.

2. What we collect

Account details: your email address, and your name and mobile number if you add them. If you sign in with Google we receive your name, email address and profile picture from Google — never your Google password.

Listing content: the property details, photos, videos and documents you upload, including the address and map position you set for the property.

Activity: the properties you shortlist and the enquiries you send.

Location: only if you allow it, and only to sort or filter properties by distance from you. You can refuse and still use the app.

3. Why we use it

To sign you in, to publish your listings after review, to answer your enquiries, to show properties near you when you ask for that, and to calculate valuation estimates from live listing prices.

4. Who can see it

An approved listing is public in the app: its details, photos, videos, address and map position are visible to anyone browsing.

Your personal contact details are not. Your phone number and email are not shown on listings and are not given to other users — enquiries are routed to our team instead.

We do not sell your personal information.

5. Services we rely on

Our servers and database are hosted with Hostinger. Verification and notification emails are sent through Brevo. Google provides Google Sign-In. Enquiries and feedback travel over WhatsApp, which is operated by Meta, and map tiles come from OpenStreetMap. Each of these handles data under its own privacy policy.

6. Where it is kept

On our server so your listings and activity follow you across devices, and in a copy on your device so the app stays usable with a poor connection. Sign-in codes are short-lived and expire.

7. How long we keep it

While your account is open. Removed listings may stay in our records for a period afterwards so we can resolve disputes and prevent repeat fraudulent postings.

8. Your choices

You can edit your name and mobile number under Me, change or withdraw location permission in your phone settings, ask us to remove a listing, and delete your account and its saved data from Me → Delete Account. Deleting is permanent.

9. Children

The app is meant for adults who can enter into a property transaction. It is not directed at children.

10. Security

Traffic between the app and our server is encrypted, and sessions use access tokens rather than storing your password — with email sign-in there is no password at all. No system is perfectly secure, so please keep access to your email and Google account protected.

11. Changes and contact

If this policy changes we will update the date at the top. To ask what we hold about you or to have it deleted, reach us through Help & Support → Feedback.

Grievance Officer: Maheen Fareed, Grievance Officer

Email: support@property-cart.com

Address: Jaipur, Rajasthan, India

Complaints are acknowledged within 24 hours and resolved within 15 days.

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