Terms of Service

These terms cover your use of the Property Cart app. By using the app you accept them. If you do not agree with them, please do not use the app.

You can browse without an account. To post a property or track enquiries you sign in with your email address (we send a one-time code) or with Google. You are responsible for keeping access to that email or Google account secure, and for what is done from your account.

You may only post a property you own or are authorised to advertise. The details, photos and videos you upload must be accurate and must be yours to share. Do not upload anything misleading, unlawful, offensive, or belonging to someone else, and do not post another person's contact details or documents without their permission.

Every listing is reviewed before it goes live. We may approve, reject or later remove any listing at our discretion — for example if it looks duplicated, incomplete, or misdescribed. Rejection is not a judgement about you or your property; where we can, we give a reason.

Property Cart is an online venue where users publish and read property advertisements. We are an "intermediary" within the meaning of the Information Technology Act, 2000, and we host information provided by third parties. We do not originate any listing, we do not select who receives it, and we do not modify what it says.

We are NOT a real estate agent, a property broker, a dealer, an escrow agent, a valuer, a financial adviser or a legal adviser. We are not the seller, the landlord, the buyer or the tenant. We are not a party to any agreement, negotiation, booking, token payment or sale between users, we do not hold or handle any money for a transaction, and we earn no commission or brokerage on one.

Reviewing a listing before it goes live is a basic sanity check on how the advertisement reads. It is not a verification of ownership, title, encumbrance, measurement, approval or RERA status, and it must never be read as one.

Every property detail in this app — price, area, photographs, floor plans, address, age, amenities, ownership claims, approval status and RERA registration numbers — is supplied by the user who posted it. It is made available to you "as is" and "as available".

We give no representation, warranty or guarantee of any kind, express or implied, that any of it is accurate, complete, current, genuine, lawful, or that the person advertising has the right to sell or let the property. We do not warrant that the app will be uninterrupted, secure or error-free.

Before you transfer any money — including advance, token or booking amounts — sign any agreement, or commit to a transaction, you must independently satisfy yourself about:

• the title deed and the chain of ownership;
• any encumbrance, mortgage, lien, litigation or dispute;
• the physical condition of the property and an actual site visit;
• the boundaries, measured area and demarcation;
• municipal, planning and occupancy approvals;
• RERA registration of the project or agent, where it applies;
• the identity and authority of the person you are dealing with.

Engage your own advocate and, where relevant, a registered valuer or surveyor. We are not liable for financial fraud, loss of advance or token money, cheating, impersonation, double-selling, or any title or possession dispute arising from a dealing you found through this app.

The free valuation is an automated estimate calculated from prices in live listings on the app at that moment. It is an indication only, not a professional valuation, and must not be relied on for a transaction, a loan or a legal purpose.

Enquiries you send are delivered to our team over WhatsApp so that we can respond and, where appropriate, introduce you to the other side. Standard messaging charges from your provider may apply.

You keep ownership of your photos, videos and listing text. By uploading them you give us permission to store them and display them in the app and in material promoting the listing, for as long as the listing is on the platform. You can ask us to remove a listing at any time.

We may suspend or close an account that breaks these terms, posts fraudulent listings, or misuses the enquiry channel.

To the fullest extent permitted by law, we will not be liable for any indirect, incidental, consequential, special, exemplary or punitive loss, or for loss of profit, opportunity, goodwill or data, however caused.

We will not be liable for any loss arising out of a transaction or attempted transaction between users, out of any listing being inaccurate, fraudulent or unlawful, out of the conduct of any user, or out of the app being unavailable.

Where liability cannot lawfully be excluded, our total aggregate liability to you for all claims taken together is limited to the greater of (a) the total fees you have actually paid us in the twelve months before the event giving rise to the claim, and (b) ₹1,000.

You agree to indemnify and hold harmless the company, its directors, officers, employees and agents against any claim, demand, proceeding, loss, damage, penalty or cost (including reasonable legal fees) brought by a third party and arising out of: the content you post; your breach of these terms or of any law; your infringement of anyone's rights; or any transaction or dispute between you and another user.

If you believe a listing is fake, fraudulent, unlawful, infringes your copyright or trade mark, discloses someone's private information, or advertises a property the poster has no right to advertise, tell us and we will act on it expeditiously.

Include the listing reference shown on the listing, what is wrong with it, and how we can reach you. If you are complaining as the owner of a right, please confirm that you are the rights holder or authorised to act for them.

We will acknowledge your complaint within 24 hours and aim to resolve it within 15 days, as required of an intermediary under Indian law.

These terms are governed by the laws of India. The courts at Jaipur, Rajasthan have exclusive jurisdiction over any dispute arising from them, subject to any right you have as a consumer to bring proceedings where you live.

We may update these terms as the app develops. The date at the top shows when they last changed. Where a change materially affects your rights we will ask you to accept the new version; otherwise, continuing to use the app means you accept the current one.

Questions about these terms? Use Help & Support → Feedback to reach us on WhatsApp, or write to the Grievance Officer above.